Overview

Yablonski (O’Reilly, 2nd ed. 2024) — Applies key principles of psychology to build more human-centered, intuitive products. The most elegant design fails if it forces users to conform to the design instead of working within the blueprint of how humans perceive and process the world.

Laws Covered

LawPrinciple
Jakob’s LawUsers spend most of their time on OTHER sites — they prefer your site to work the same way
Fitts’s LawTime to acquire a target is a function of distance to and size of the target
Hick’s LawTime to make a decision increases with the number and complexity of choices
Miller’s LawAverage person can hold 7 (±2) items in working memory
Postel’s LawBe liberal in what you accept, conservative in what you send
Peak-End RulePeople judge experiences based on the peak and the end, not the average
Aesthetic-Usability EffectUsers perceive aesthetically pleasing design as more usable
Von Restorff EffectItems that stand out from the group are more likely to be remembered
Tesler’s LawEvery application has an inherent amount of irreducible complexity
Doherty ThresholdProductivity soars when a computer and user interact at a pace (<400ms) that ensures neither has to wait

Second Edition Additions

  • AI and spatial computing implications for each law
  • Updated UX heuristic connections
  • Ethical implications of applying psychology in design
  • Practical framework for applying these principles in your design process

Key Insight

Understanding psychology — specifically the psychology behind user behavior and interaction with digital interfaces — is the single most valuable nondesign skill a designer can have.